Virtual Classroom Tools: Chat
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Virtual Classroom Tools: Chat


The virtual classroom is not the same
as the traditional classroom. We need to adapt our engagement techniques in order
to create meaningful, learner-centered programs. Luckily, virtual classroom
platforms like Cisco WebEx and Adobe Connect provide designers and
instructors with tools to engage participants. Chat is the most familiar
tool in the virtual classroom. Text-based Chat lets participants and facilitators
communicate with one another using text messaging. In order to include this tool in your instructional design, you need to understand its capabilities.
Instructional applications of Chat include: using Chat for brainstorming; for
responding or reacting to content. Additionally, instructions for self-paced
activities can be copied and pasted into a chat area for review. And participants
can “park” questions for a later response from the facilitator. Now that you have a
better understanding of Chat’s instructional applications, here’s what to
look for in a chat feature to best understand what kind of engagement
exercises your system’s Chat can support. Ask, “Is full group Chat available?”
Is private messaging to the facilitator available? Is private messaging among
participants allowed? Can a private message be sent to more than one person? Can a transcript of chat be saved for later use? And will the transcript
include private messages between participants and/or facilitators? Our
“Virtual Classroom Instructional Designer Certificate” course provides this great
example of leveraging Chat to create learner engagement. We’re gonna give you
an opportunity now to take this topic of cooperation, coordination, and true
collaboration, and make it real. In a moment, you’re gonna see Mark’s gonna
post partner assignments in Chat. We’re gonna have you work in a, via the pair-Chat. We’re gonna
provide three scenarios for you,and what we want you to do with your partner, via the pair-Chat, is to figure out which
scenario is represent is a cooperation scenario, which would you say is
coordination, and which is true collaboration. We’re gonna give you 3 minutes for this activity. But
when you’re done, when you and your partner feel that you have matched them up, and the
first person within the pair assignments, so that would be Tracy, Nicole, Liz, Lisa and Kevin.
We are just going to ask you to use your drawing tools and draw a line from the scenario to the
correct icon on the right side. You can match them up when you’re done, and
whenever, and then give a green check to let us know that you’re done. And if
everybody finishes before the three minutes, then we’ll look at it before that.
Any questions before I go ahead and show you the scenarios? Let me get these up here on
the board for you. There’s the first one, second, and third. So go ahead – read
through them, connect with your partner via the pair-Chat, figure out which is
which. The first person in the group, draw
a line to match them. Give us the green check to let us know you’re done! Alrighty,
so let’s go ahead and look at what we have here for you. Now, let’s see, looking like
everybody’s right there with us. So we’re in complete agreement with this, which is great.
Again, like I said, just wanted to give you the opportunity to kind of apply, to
think it through, because they think it’s in taking it to a scenario and saying,
“well wait a minute, how does that actually play out in the real world?” Right. Then it helps you know that you really
understand it. There’s been a tendency to overlook the potential power Chat can
have in a training session. Leveraging this simple feature to its fullest is an easy
way to have a big impact on your level of engagement. InSync Training
provides more information about virtual classroom tools, including Chat, in the
whitepaper titled “Virtual Classroom Tool Design Basics: A Virtual Engagement
Primer.” Download it for free under “resources” “whitepapers” at WWW dot InSync Training dot com. Additionally, our “Virtual Classroom Instructional Designer
Certificate” course provides in-depth application design instruction. To learn
more, or register, visit www.InSyncTraining.com and select the “certificates” dropdown on
the top left-hand side of the home page. The links for both the whitepaper and
course are included in the video description below.

About James Carlton

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